Tech support job, remote, UK time schedule
RackSRV looking to expand support offering (currently 8AM to
8PM) by taking on an individual to provide clients support remotely.
Expectations are that the candidate;
a.) Has a reliable internet connection
b.) Can make themselves available remotely between the hours of 8PM and 8AM (UK time) at least Mon-Fri
c.) Is proficient in basic Linux and Windows tasks (adding IPs, checking
firewall rules, checking & adjusting duplex speeds, adjusting root
passwords, looking over logs etc
d.) Is experienced in installing/maintaining/managing cPanel and DirectAdmin web control panels
Whilst we do expect the candidate to respond to client tickets promptly,
we're not looking for someone who responds with a canned message and
then leaves the work for when the normal support guys sign in at 8am!
If you think you meet the requirements outlines above then please drop
an email to jon(at)racksrv(dot)net - try to include a resume/CV if
you have one as well as a covering note, available hours, pay
expectations and if possible, references for previous similar work.
In : Online jobs / WFH Jobs
Tags:
support