Seattle internet job, online communities & forums job
Rosetta Stone is looking for a Community Peer to be a part of our
dynamic, online community team. The Community Peer will be an active
participant in Rosetta Stone's online language learning communities by
engaging, encouraging and supporting our customers. This person will
work independently, but be responsible for providing feedback and
information to customer support teams and the Community Peer Manager in
order to provide the best overall experience for our customers and
online language learners.
Duties and Responsibilities:
Participate actively in the community as a language learner and native language speaker
Learn company policies and interact in the community in a safe and motivating manner
Provide user feedback, suggestions, and abuses to support teams through forums and surveys
Maintain records of tasks performed
Minimum Job Requirements:
Fluency (written and spoken) in both English and one additional language
Must have access to stable internet connection and computer that meets stated minimum requirements
Experience using active online communities for personal purposes
Excellent written and verbal communication skills
Comfort with internet technology/tools and willingness to learn new tools as necessary
Self-motivated and flexible schedule
Preferred Skills AND/OR Education:
Experience interacting in online communities and forums
Exposure to learning multiple languages
Experience interacting with web users from a broad demographic background
Experience learning English as a second language
Click here to apply:
http://jobs.rosettastone.com/jobs/470741-Online-Community-Peer.aspx