Seattle internet job,  online communities & forums job

Rosetta Stone is looking for a Community Peer to be a part of our dynamic, online community team. The Community Peer will be an active participant in Rosetta Stone's online language learning communities by engaging, encouraging and supporting our customers. This person will work independently, but be responsible for providing feedback and information to customer support teams and the Community Peer Manager in order to provide the best overall experience for our customers and online language learners.

Duties and Responsibilities:

Participate actively in the community as a language learner and native language speaker

Learn company policies and interact in the community in a safe and motivating manner

Provide user feedback, suggestions, and abuses to support teams through forums and surveys

Maintain records of tasks performed

Minimum Job Requirements:

Fluency (written and spoken) in both English and one additional language

Must have access to stable internet connection and computer that meets stated minimum requirements

Experience using active online communities for personal purposes

Excellent written and verbal communication skills

Comfort with internet technology/tools and willingness to learn new tools as necessary

Self-motivated and flexible schedule

Preferred Skills AND/OR Education:

Experience interacting in online communities and forums

Exposure to learning multiple languages

Experience interacting with web users from a broad demographic background

Experience learning English as a second language

Click here to apply: http://jobs.rosettastone.com/jobs/470741-Online-Community-Peer.aspx