Seattle Forum Moderator job, FT position
Posted by freelance online on Tuesday, August 9, 2011
Under: Full-Time Jobs / FT Jobs
Seattle Forum Moderator job, FT position
Redmond Technology Partners (RedTech) www.redtech.com is a Northwest regional consulting firm providing clients with a full range of services to support their business needs. Founded in 1995 and headquartered in Bellevue, Washington, we are dedicated to delivering inventive, scalable and cost-effective business solutions. Our services have been developed to address an array of enterprise solutions to meet our clients' specific needs which include: Technology Consulting, Staffing Services, Managed Teams, and Fulltime Placement.
At the present time, we have an immediate opening for a Forum Moderator Position in Redmond WA.
Job Description:
Are you a passionate gamer with a deep understanding of social media, online communities and forums? Our client is looking for a web-savvy Community Forum Moderator that is in one of the following; Spanish, or Italian. As a community moderator, you will work closely with the Community Manager to monitor forums and interact with other players using the forums to communicate. You will provide customer support on issues related to the game and website, handling incident management with accurate and timely reporting of issues, testing new site features and resolving support issues.
Responsibilities:
The day-to-day tasks of the Forum Moderator position include the following responsibilities:
• Following established procedures for forum moderation on a daily basis.
• Document 100% of moderation activity in the community.
• Respond or escalate all reported abuses within four working hours.
• Participate in the community as an active player of our game.
• Resolve issues that arise within the community
Qualifications:
A successful candidate will:
• Fluent in one of the following; German, Spanish, or Italian.
• Be a self-starter and independent contributor with follow-through on all initiatives.
• Utilize excellent communication skills, both oral and written.
• Experience moderating online communities and forums, either in a paid or volunteer capacity.
• Experience in a world-class service organization.
• Experience playing Real Time Strategy (RTS) Games.
• Experience playing MMO games.
• Experience interacting with web users from a broad demographic background.
Desired Skills and Pluses:
• Bachelor's degree or equivalent work experience
• A passion and understanding for gaming communities
• Thorough understanding of internet memes and protocol
Pay Rate
• The compensation rate is between $19/hr -- 22/hr. depending on your benefit needs
To be considered for this opportunity, please submit your resume and cover letter to MarcusC@RedTech.com . Should your credentials match the position above, a Recruiter will follow up with you to discuss the opportunity in greater detail. To view other opportunities, please visit http://www.redtech.com.
At Redmond Technology Partners, we offer a competitive compensation plan. Our desire is to build a long term relationship with our employees and to create an environment that is both fulfilling and rewarding.
Redmond Technology Partners is an Equal Opportunity Employer and is committed to fostering diversity in the workplace.
Redmond Technology Partners (RedTech) www.redtech.com is a Northwest regional consulting firm providing clients with a full range of services to support their business needs. Founded in 1995 and headquartered in Bellevue, Washington, we are dedicated to delivering inventive, scalable and cost-effective business solutions. Our services have been developed to address an array of enterprise solutions to meet our clients' specific needs which include: Technology Consulting, Staffing Services, Managed Teams, and Fulltime Placement.
At the present time, we have an immediate opening for a Forum Moderator Position in Redmond WA.
Job Description:
Are you a passionate gamer with a deep understanding of social media, online communities and forums? Our client is looking for a web-savvy Community Forum Moderator that is in one of the following; Spanish, or Italian. As a community moderator, you will work closely with the Community Manager to monitor forums and interact with other players using the forums to communicate. You will provide customer support on issues related to the game and website, handling incident management with accurate and timely reporting of issues, testing new site features and resolving support issues.
Responsibilities:
The day-to-day tasks of the Forum Moderator position include the following responsibilities:
• Following established procedures for forum moderation on a daily basis.
• Document 100% of moderation activity in the community.
• Respond or escalate all reported abuses within four working hours.
• Participate in the community as an active player of our game.
• Resolve issues that arise within the community
Qualifications:
A successful candidate will:
• Fluent in one of the following; German, Spanish, or Italian.
• Be a self-starter and independent contributor with follow-through on all initiatives.
• Utilize excellent communication skills, both oral and written.
• Experience moderating online communities and forums, either in a paid or volunteer capacity.
• Experience in a world-class service organization.
• Experience playing Real Time Strategy (RTS) Games.
• Experience playing MMO games.
• Experience interacting with web users from a broad demographic background.
Desired Skills and Pluses:
• Bachelor's degree or equivalent work experience
• A passion and understanding for gaming communities
• Thorough understanding of internet memes and protocol
Pay Rate
• The compensation rate is between $19/hr -- 22/hr. depending on your benefit needs
To be considered for this opportunity, please submit your resume and cover letter to MarcusC@RedTech.com . Should your credentials match the position above, a Recruiter will follow up with you to discuss the opportunity in greater detail. To view other opportunities, please visit http://www.redtech.com.
At Redmond Technology Partners, we offer a competitive compensation plan. Our desire is to build a long term relationship with our employees and to create an environment that is both fulfilling and rewarding.
Redmond Technology Partners is an Equal Opportunity Employer and is committed to fostering diversity in the workplace.
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