Remote Client Relations job, Online Customer Service
Are you a self-starter who takes pride in the quality of your work and
the professional relationships you build with clients? Are you ready to
advance your customer service skills with a company offering the
opportunity to learn and work in a highly successful, supportive
environment? Are you looking for a part-time position (up to 5-10 hours
per week) where you can use your superb phone customer service skills
from remotely from your home office?
We're a growing Computer Repair and Service Company, one of the industry
leaders for all computer problems from technical support to remote
access and diagnostics. We promote work in a respectful environment
based on care and compassion and are looking for team players to grow
with us.
If you are enthusiastic, articulate, caring, and ready to share our
common goal of providing top-notch customer service of the highest
standards, we want to talk with you! No cold calling required!
Apply now to be part of our team!
RESPONSIBILITIES:
• Regular follow up with clients via phone.
• Answer phone calls professionally.
• Schedule appointments with clients.
• Return client calls in a timely manner.
• Data Entry into Autotask.
REQUIREMENTS:
• Minimum 2 years phone experience in the Consumer Goods and Services Industry.
• Associate's Degree.
• Customer Service oriented with outstanding phone skills.
• Accessibility/flexibility during business hours (8AM-6PM Monday & Tuesday.)
• Must have computer, email address and cell phone.
• Must be comfortable with computers in a PC environment.
• Available for weekly phone meeting.
• Excellent communication skills, both verbal and written.
• Dependable and responsible with high level of urgency.
• Organized and detail-oriented.
DESIRED EXPERIENCE/EDUCATION (Not Required)
• BA Degree.
• Familiarity with Autotask.
• Expertise with MS Office Suite.
All candidates please provide cover letter, resume and references.
Email to info@careermentoringservices.com; please use "Client Relations Specialist" in subject line.
- Compensation: $8-$12/hour, DOE
