Customer Service job, Inside Sales Representative job
June 22, 2011Passionate about music and action sports? Is your idea of a perfect commute simply walking a few steps into your home office? If your answer is yes to these questions, your ideal job is waiting for you!
VIPdesk is hiring customer service representatives (Brand Ambassadors -- Audio Lifestyle Products) to work from their home offices and take calls/emails for our client, a dynamic and growing company that sells and markets wearable electronics.
Who You Are
You are a customer service expert, creating memorable customer experiences and being a positive initial point of contact for each customer you assist.
You love and understand the action sports scene; the core consumer of our Client. Ideally, you would have knowledge of smartphones, MP3 players, and troubleshooting connections on audio systems.
You MUST enjoy interacting with people of all ages and be able to adjust your phone demeanor and language style for different customers (e.g., be able to communicate with a 14-yr old, a parent, or an avid athlete). You need to be able to build rapport easily over the phone and always have a smile in your voice.
Additionally, you have an aptitude for technology and learn new programs and processes effortlessly. You are great at multi-tasking and can remain focused in a very busy environment.
What You Will Do
From the comfort of your home office, you will answer incoming customer inquiries via phone and email regarding product information, client events and promotions, as well as provide general customer service on behalf of the Client. In addition, there may be some sales involved with the position.
Why VIPdesk
VIPdesk is the innovative leader of outsourced virtual customer care solutions for companies who view their brand reputation as a significant asset, and for whom a quality customer experience is not a luxury, but a necessity.
We provide people who are passionate about delivering great service to clients who are obsessed with creating memorable brand experiences. We do it all through a home-based virtual service delivery model that allows us to tap into a global workforce of professional, highly-educated talent who are eager to excel.
VIPdesk offers an excellent benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability, 401(k), Flexible Spending Accounts, Paid Time Off, and much more!
Apply today at: http://www.vipdesk.com/info/careers-at-vipdesk/current-openings.aspx
VIPdesk is proud to be an equal opportunity employer, M/F/D/V.Posted by freelance online. Posted In : Online jobs / WFH Jobs
