Who You Are
You are a customer service and sales superstar! Your support is top
notch and you pride yourself on creating memorable customer experiences
and being a positive initial point of contact for each customer you
assist.
You MUST love sales and interacting with people. It's natural for you to
build rapport with others and make new friends easily. You are
competitive by nature and motivated to exceed daily goals.
Additionally, you have an aptitude for technology and learn new programs
and processes effortlessly. You are lightning fast when multi-tasking
and can remain focused in a very busy environment.
What You Will Do
From the comfort of your home office, you will be assisting customers of
our Eddie Bauer client (www.eddiebauer.com) via phone, email and/or
chat. You will help customers navigate the web site and complete
purchases, as well as answer questions and resolve any customer service
issues. In addition, you will use your sales skills to offer additional
items, including credit card or reward program opportunities. You will
ensure each customer enjoys an amazing experience and wants to come back
for more!
Why VIPdesk
VIPdesk is the innovative leader of outsourced virtual customer care
solutions for companies who view their brand reputation as a significant
asset, and for whom a quality customer experience is not a luxury, but a
necessity.
We provide people who are passionate about delivering great service to
clients who are obsessed with creating memorable brand experiences. We
do it all through a home-based virtual service delivery model that
allows us to tap into a global workforce of professional,
highly-educated talent who are eager to excel.
VIPdesk offers an excellent benefits package that includes medical,
dental, vision, life insurance, short-term and long-term disability,
401(k), Flexible Spending Accounts, Paid Time Off, and much more!
Apply today at
http://www.vipdesk.com/careers
VIPdesk is proud to be an equal opportunity employer, M/F/D/V.
- Compensation: $8-$12 per hour