Houston hotel telephone attendant job, full time

The St. Regis Houston celebrates a rich history of special event excellence - creating indelible memories that linger for years to come. With over 10,000 square feet of function space, our meetings and events maintain a level of security and intimacy. A new standard of bespoke elegance arrives with the redesign of our Astor Ballroom and meeting rooms. The newly expanded space communicates elegance with a decidedly upscale Texas sensibility.

Answer and direct calls of guests and staff. Handle guests' messages and requests. Responsible for proper execution of emergency procedures. This position will have a flexible schedule that includes 2 overnight shifts. Full time and part time available.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Knowledge of all communications related equipment including telephone console, ECI computer terminal, emergency panels, paging equipment, printer, and guest administration console.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

• Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required, particularly when replacing broken telephones. Length of time of these tasks may vary from day to day and task to task.

• Must be able to lift up to 15 lbs. occasionally.

• Must be able to exert well-paced ability in limited space.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Requires manual dexterity to use and operate all necessary equipment.

• Ability to work primarily with fingers to pick, pinch and type and carry out substantial movements (motions) of the wrists and hands as well.

• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

High school or equivalent education required.

Prior Telephone Attendant experience is preferred.

In order to apply for this position you must visit our website at www.stregis.jobs/houston and locate the Telephone Attendant position.