Account Manager needed, Remote Work, New England preferred

The objective is  customer renewal of BoardVantage services. The Account Manager is responsible for ongoing support of assigned accounts for which required knowledge and training of BoardVantage products will be provided upon joining.
The Account Management team works hand in hand with Account Support to provide support for BoardVantage users, document all customer interactions/communications in an effort to recycle customer solutions, develop scalable processes and provide feedback to product management.


* Bachelor's degree and 5 years* experience in project management, customer service, or a proven track record of supporting executives, board of directors, or Corporate Secretary offices.
* Self-motivated, resourceful, with the ability to multi-task, along with being a team player with a can-do attitude and strong commitment to following up on pending tasks.
* Ability to comfortably work with a customer base primarily consisting of senior and c-level executives, administrative staff and legal departments (experience working with Board of Directors a plus).
* Very strong written and verbal communication and presentation skills are required. The ability to communicate and document technical concepts in the simplest terms to a non-technical and executive audience.
* Ability to handle difficult situations and provide corrective measures promptly.
* Ability to develop and maintain strong client relationships and identify potential opportunities to grow revenue within existing client base by increasing user licenses, adding subsidiaries, or acquiring referrals for new business
* Work remotely from home * Prefer the candidate to be a New England area resident that can get to Connecticut, Massachusetts, New Jersey, New York, Pennsylvania, etc. by short commute.
* 25% travel required.

BoardVantage offers a fantastic work culture and great benefits listed below

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

- Medical and Dental Plans
- Health Care
- Short and Long-Term Disability
- Company Paid Life Insurance
- Commuter Benefits
- BV Stock Purchase Plan
- 401(k) Savings Plan
- Vacation Time with Personal Days
- National Holidays

Apart from the above how would you like an opportunities to *save the air* with work from home once a month? Or monthly Pool Competitions and even the occasional Picnics? Even better, you get to work with some best minds in the industry. We have all that

If you are fun, smart, individual having the above skills, we would like to talk to you now.
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An Equal Employment Opportunity Employer

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